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Brand New 390 dying!! Help

Joined Jan 2010
17 Posts | 0+
2010 FE 390, 2 days old. Aggressive Map setting, dealer told me they removed something from the muffler to improve power, not sure what that was. Emissions or noise control likely.
2 rides so far. Yesterday, riding gently for break-in period, I noticed it start to hesitate and bog down after an hour of riding. Problem associated with some back-firing. seemed to go away quickly and feel normal after. Problem re-occurred a few times and actually stalled 2-3 times. Started after the stalls no problem and actually felt fine between stalls. I headed home so I wouldn't get stuck in the woods. Problem seemed to go away on the way home (faster riding).
Changed the oil and filters last night.
Rode today and problem much worse. No crazy riding, low speed 1 or 2nd gear woods riding, really taking it easy on the bike still, no hard reving. Problem started an hour into the ride. hesitating, and eventually stalling, more back firing before stall. If I waited a few minutes, would start relatively easily and drive for 30 seconds then stall again. Seemed to ride fine for those 30 seconds then bog down. The longer I went, the worse it got. Eventually the interval between stalls got shorter and shorter. I'm not certain but seems like I could get a longer ride if I waited longer after the stall and let it cool down more. I actually started spraying water on the header to cool it down faster, seemed to help but not absolutely sure.
If the bike is over-heating (not certain that it is) seems unusual to me. Didn't feel particularly hot and it is only 5 degrees Celsius outside (winter in Canada).
Any thoughts? Cooling system? Fuel injection? Fuel filter (is there one on this bike)?
Any help appreciated. I'm hoping this is going to be an easy fix. I'm trying to avoid going to the dealer because it is a 2 hour drive each way. :cry:
 
Any chance there is something blocking the air vent to your gas tank creating a vaccum? Check the hose and valve. If you have one of those one way valves I would toss it. Next time the bike dies quickly unscrew your gas cap and listen for a sucking sound which is an indicator that air is not getting in to the gas tank as you use fuel. I had this happen to me on a KTM and it drove me crazy for a long time until I figured it out.
 
Thanks Woodsrooster, I'll try that but I doubt it. I unscrewed the gas cap several times today and the bike still stalled after about 30 seconds.

Any other ideas out there? :cry:
 
I just went over a few things.
Fuel line connector snaps solid.
Fuel pump normal
air filter clean
gas tank vent normal, easy flow of air

I noticed my header pipe is golden yellow, not silver stainless like in the manual picture. Is this an indication of overheating? I actually noticed it was yellow like that when I bought it.
 
I read that the fuel filter in the tank has a design flaw (ad for filter bag that filters the entire unit). Apparently the mounting bolt hole or locator pin has a ton of clearance allowing unfiltered fuel to get into the pump. Possible cure?

Just got my FE 570 home tonight! I'm in Calgary so studded tires are going on!
 
You have a 30 day warranty, use it.

For what it's worth...........The last time I saw anything like this, it was a guy in Montana with a new 2009 FE450, the bike would start but as soon as he gave it some gas it would die, or just run for a bit then die. The problem was traced to a hair line crack in the spark plug insulator. They changed the plug and we haven't heard a peep since.
 
Is the CA restricted map still in it? The CA map will stall, run real lean so popping happens, etc. Is it also possible that someone turned the idle knob?

ooops...just noticed you are in Canada, i dont know if North America bikes (Canada too) all come in with US or California restricted maps
 
Thanks for the help. The bike is at the dealer now. dealer was very helpful and concerned, claimed this was the first 2009-2010 he has had returned. Unfortunately, he is unable to connect to the computer. He has 5 390's in stock and non of them are recognized by the Husaberg diagnostics? Husaberg has sent him a few software patches, still not working. !!
Meanwhile I am without bike and still no answer as to why this is happening.
PS. my bike had the newest competition mapping already.
PSS. Spark plug will be a good place to look, i agree. Thanks DaleEO. Would explain how the problem only starts when the engine gets warm.
Will keep you posted.
 
Just talked to dealer. Apparently a software issue with the dealers computer caused the problem. The bike and the base computer were not communicating properly. When the dealer installed the competition map prior to my purchase, it didn't install it properly. It resulted in an auto-shut down every time the temp got up a bit.
I now have a proper install of the newest (just released) map and apparently the bike is much better. Dealer is bringing the bike back to me asap.
Greatly relieved!
 
Just got back from my first ride since it came back from the dealer.

Still doing it!!! :cuss:


Seems to go longer before it happens and required a hotter engine before it quit, but it is basically the same. It was about 5 degrees Celsius (just above freezing) outside so there is no excuse for this to be happening. The riding was tight woods single track, which is admittedly where engines get hot because of the low speeds but this is really no excuse. I had only been in the tight section for about 10 or 15 minutes before she started to die. took a long time to get out of the woods once it started as I could only ride for about 15 to 30 seconds before it quit. I eventually got to a creek and splashed some water on the rads and header. This helped. Interestingly the engine did not seem very hot. Steam came off the header pipe with the first few splashes but that was it. It certainly was not overheated. It still died a few more times after the water even thought I was on open roads from there home. Should have been nice and cool by then.

Talked to dealer, He is going to talk to Husaberg and pick up the bike to figure out what is going on. Interestingly, the dealer rode one of his other 390s 2 days ago with the original map in it (not the updated one he recently put in my bike) and he had the same problem.

Any further ideas? How is it that only this dealer's bikes seem to be having this trouble? Could it be bad gas. I'm going to get bad gas soon it I can't get this fixed. :angry:
 
so the only two bikes we know of with this problem -that we know of - come from the same dealer?

Think you might have the answer there.
Start with the obvious, eliminate that then go from there.

Unfortuanlty at the moment the obvious seems to be the dealer, are they doing, not doing or doing some thing wrong?
 
I run 4 2009 models and they accumulated 90.000 kms by now.
My 570 needed a new injector two weeks ago (€ 80,- not the end of the world). The symptoms are almost the same to yours although not temperature related.
At first it seemed that the engine was running hot Too lean I guess). After interchanging all sensors from a good running bike it turned out to be the injector.

So yes, perhaps the gas at your dealer might be an option. Perhaps he has water in the fuelreservoir or is he filling up from jerry-cans?
It also seems that not al dealers are familiar with the XC-1 diagnostic box.

And did you check the battery terminals? I had two bikes that had some issues because of loose batery terminals when almost new.
 
Dealer drove 2 hours to get here today and we think we solved the problem. He had the same problem with a bike he had already flashed to the newest map. When he went over the map after riding it turns out the new map was not there and it was running on the old 'Green' map. He reflashed a different way and then it actually flashed properly.
He drove up to check my bike and sure enough, it still had the 'green' map installed. He did the flash with a different series of steps and this time the map is actually there. :cheers:
I'll ride tomorrow and hopefully it works. I guess it was a problem with the way he was using the software. I am impressed with his dedication and commitment to fixing the problem. He was really great. Will keep you posted.
 
Right on,

Sounds like your dealer is indeed committed to customer service, hope that the problem is now behind you!

Where are you from? Canada is a big place!!! And perhaps you could mention the dealer here and give him a plug for his great customer service?
 
I'm in Squamish, BC. My dealer is International Motorsports in Delta, BC. It was the owner of the shop the drove up here (2 hours each way). He was really great.
 
I see that there is another guy on here who is having a similar problem with his 390. I know of quite a few 390's that are up and running with out any problems at all. Please let us know if this recent reflash has solved your problem.

And thanks for giving your dealer a plug!!
 

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