FUUUUUUUUGGGGGG! New FE570S attacked by forklift

Went to pick up my new Husaberg today from Estes Express in Portland and they brought it out like this… :scared







It appears handlebars and front forks took the majority of the force of a forklift slamming into the shipping frame. It bent the shipping frame a good 10-12 inches. I’d be shocked if the front forks aren’t bent or tweatked and potentially the frame damaged as well. Though I couldn't really see anything.

There’s also some obvious damage – mostly scratches to various parts: handlebars, fairings, rear light.

I refused delivery on advice of the shipping guy at Estes.

I still want a fe570s, but not a damaged one. Got a smoking deal on this and don't think I'd find another one at this price - or w/in $1000.

Guess I file a claim w/ Estes and have it taken to Boss to figure out if it's totalled or what else is damaged.

Or do I ask the dealership in Illinois to take it back. Seems like a mess if I do that since I’ve already submitted the title and registration in Oregon and spent about $260 doing so. Bought on Ebay, so already paid for it. Don't think the dealership has anymore FE570s's and none are coming into the states in 2012.

Not sure what to do.

God damned warehouse monkeys deserve a huge kick in the *** for doing this to a new bike. :x

I hope so...expect to have the local dealer take a look next week.

Not exactly how you want to see your new bike for the first time.

Johnf3 said:

A dealer shipping a non-set up bike in a crate directly to a customer is a no-no anyway. It's in violation of their dealer agreement. Knowing BOSS, he will take care of you, but still...Here BOSS, take care of this for me--I bought it off the internet from a dealer across the country.

The dealership should have set it up and sent it assembled by a bike shipper.

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I've spoken w/ Rick at BOSS about it before I purchased to ensure if I did this I'd still have a good relationship with a local dealer - in fact I ordered about $700 of parts from him. At the time, he didn't have any 570s and said he's fine w/ it - in fact even offered to set it up for me. Cool guy.

Taffy...or should I say, Trolly, it's not the scratches that I'm worried about, it's the potential for forks and frame to be tweaked.

In any case, they are sending it back to the dealer, who will "inspect" it and fix any damage. This sucks as obviously what's in their best interest is to say everything's fine and ship it right back in a new crate. So I won't really feel confident until I get it into BOSS, and I'm not sure how he'll be able to tell if anything has minor tweaking or not. Don't you need special equipment for that?

Scott said:

By the looks of that crate, the forks and frame are just fine. Just pick it up and put it together and go riding.

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That's what I did - but needed to follow the claim procedures to ensure if its not all right, I had recourse. Took it out this weekend and it seemed ok - taking to local dealer tomorrow.