after a week long battle with joeracer.com, I finally got them to ship me an oil cooler.
That was about a month ago.
With poor written instructions and incorrect installation instructions from joeracer on the phone I finally got it installed on my FS650.
after a tip over last week resulting in a broken bracket, I started calling joeracer for a replacement as well as a couple of spare brackets.
I have a ride this weekend so I was eager to get the parts.
I began calling on monday. Now its thursday & its obvious that no-one from joeracer is gonna help me. I called and left at least 12 messages as well as contacting them via e-mail thru their wesite.
the only message on their answering machine is something about an incorrect fax number.
all in all I wish I could get my $ back but I guess I would have to talk to someone for THAT to happen.
so joeracer.com joins the ranks of some of the most unprofessional & unknowledgable "fly by night" aftermarket mfgs out there.
if service after the sale, getting the right part or having knowledgable personel to answer questions is important to you...look elsewhere.
STAY AWAY FROM JOERACER.COM
LT
That was about a month ago.
With poor written instructions and incorrect installation instructions from joeracer on the phone I finally got it installed on my FS650.
after a tip over last week resulting in a broken bracket, I started calling joeracer for a replacement as well as a couple of spare brackets.
I have a ride this weekend so I was eager to get the parts.
I began calling on monday. Now its thursday & its obvious that no-one from joeracer is gonna help me. I called and left at least 12 messages as well as contacting them via e-mail thru their wesite.
the only message on their answering machine is something about an incorrect fax number.
all in all I wish I could get my $ back but I guess I would have to talk to someone for THAT to happen.
so joeracer.com joins the ranks of some of the most unprofessional & unknowledgable "fly by night" aftermarket mfgs out there.
if service after the sale, getting the right part or having knowledgable personel to answer questions is important to you...look elsewhere.
STAY AWAY FROM JOERACER.COM
LT
