NEW 2010 BERG 390 E STARTER SLIIDING!! HEEELP!!!

I GOT MY NEW 390 TODAY AND CAN'T USE IT!!

WHEN I PRESS THE E START BUTTON THE STARTER ENGINE SOUNDS BUT IT IS SLIDING INSIDE THE MOTORCYLE ENGINE AND DO NOTHING, JUST SOUNDS ON BUT THE MOTORCYCLE ENGINE WONT ROTATE.. AFTER A COMPLETE AND FRUSTRATING DAY OFF DOING ANY KIND OFF TEST (BATTERY CONTACTS, FULLY CHARGED BATTERY, CONECTORS, ETC) I TURNED OUT THE ELECTRIC STARTER TO SEE IF I COULD SEE SOME THING ABNORMAL, THEN I TRIED TO ROTATE THE ENGINE FREEWILL GEAR CPL THAT CONNECTS WITH THE E STARTER CPL WITH MY FINGER AND IT LOOKS GOOD (IT ROTATES FREE COUNTER CLOCKWISE AND IT IS BLOCKED CLOCKWISE) THEN WITH THE E STARTER CPL IN MY HANDS Y PRESSED THE E START BUTTON AND I SAW THAT THE E STARTER SHAFT WAS ROTATING THE OPPOSITE SIDE THAT IT SHOULD ROTATE (THE E-STARTER SHAFT WAS ROTATING COUNT CLOCK WISE). ANY ADVISE ???
THANKS.

FROM CARACAS - VENEZUELA (SORRY WITH MY ENGLISH)

I checked all connectios and they are OK, I pushed the motorcyle and turns on very fast, maintain iddle good and OK!! the problem is with the e-start, my battery is fully charged.

Hey mark thanks for your reply.. I Have a new 2010 ktm 450, I took the e starter and tried in the berg 390 and had the same problem, for what I could see the berg engine rotates oposite as the ktm so I changed the polarity inside the e starter and now the engine it is moving correctly with the e starter so that point is SOLVED!! I think may be it was an error from the factory (maybe the husaberg e starter engine should rotate clockwise, while the KTM e starter engine rotates counter clock wise) MAY BE I AM TALKING ******** BUT I THINK IT HAS COMMON SENSE, I could solve that problem that way!!!

NOW I HAVE ANOTHER PROBLEM:

When you try to turn on the engine with the magic button the bike dosen't turn on, the spark plug it is not getting power (spark), I checked all the connectors, cables, battery, etc and every thing looks good, if I push the bike it turns on very fast and the FI light it does not give me any error .. So this new bike is really driving me crazy!!!

Mark I just solve all my problems, I went to the bike and checked all the cables again and they were some inverted cables from the e satarter.. John never contacted me, but hopefully the problems are gone and tomorrow I will be rocking that new berg!!!

Thanks.

NO! I live in Venezuela and the dealer in the US send me the bike in many parts, I did the mistake to put the cables inverted not the factory!!!

The gallon of premium GAS here is $ 5 cents