- Joined
- Nov 20, 2001
- Messages
- 17,032
- Location
- Ely, England
Helpdesk: What kind of computer do you have?
> >>>
> >>>Customer: A white one...
> >>>
> >>>
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Hi, this is Celine. I can't get my diskette out.
> >>>
> >>>Helpdesk: Have you tried pushing the button?
> >>>
> >>>Customer: Yes, sure, it's really stuck.
> >>>
> >>>Helpdesk: That doesn't sound good; I'll make a note ..."
> >>>
> >>>Customer: No ... wait a minute... I hadn't inserted it yet...it's still
>
> >> on my desk... sorry ...
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Click on the 'my computer' icon on to the left of the screen.
>
> >>>
> >>>Customer: Your left or my left?
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Good day. How may I help you?
> >>>
> >>>Male customer: Hello... I can't print.
> >>>
> >>>Helpdesk: Would you click on start for me and ...
> >>>
> >>>Customer: Listen pal; don't start getting technical on me! I'm not Bill
>
> >> Gates damn it!
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Hi good afternoon, this is Martha, I can't print. Every time I try it
> >>>says 'Can't find printer'. I've even lifted the printer and placed it
> >>>in front of the monitor, but the computer still says he can't find
> >>>it...
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Customer: I have problems printing in red...
> >>>
> >>>Helpdesk: Do you have a color printer?
> >>>
> >>>Customer: Aaaah....................thank you.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: What's on your monitor now ma'am?
> >>>
> >>>Customer: A teddy bear my boyfriend bought for me in the supermarket.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: And now hit F8.
> >>>
> >>>Customer: It's not working.
> >>>
> >>>Helpdesk: What did you do, exactly?
> >>>
> >>>Customer: I hit the F-key 8-times as you told me, but nothing's
> >>>happening...
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Customer: My keyboard is not working anymore.
> >>>
> >>>Helpdesk: Are you sure it's plugged into the computer?
> >>>
> >>>Customer: No. I can't get behind the computer.
> >>>
> >>>Helpdesk: Pick up your keyboard and walk 10 paces back.
> >>>
> >>>Customer: OK
> >>>
> >>>Helpdesk: Did the keyboard come with you?
> >>>
> >>>Customer: Yes
> >>>
> >>>Helpdesk: That means the keyboard is not plugged in. Is there another
> >>>keyboard?
> >>>
> >>>Customer: Yes, there's another one here. Ah...that one does work!
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Your password is the small letter a as in apple, a capital
> >>>letter V as in Victor, the number 7.
> >>>
> >>>Customer: Is that 7 in capital letters?
> >>>
> >>>-----------------------------------------------------------
> >>>
> >>>A customer couldn't get on the internet.
> >>>
> >>>Helpdesk: Are you sure you used the right password?
> >>>
> >>>Customer: Yes I'm sure. I saw my colleague do it.
> >>>
> >>>Helpdesk: Can you tell me what the password was?
> >>>
> >>>Customer: Five stars.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: What antivirus program do you use?
> >>>
> >>>Customer: Netscape.
> >>>
> >>>Helpdesk: That's not an antivirus program.
> >>>
> >>>Customer: Oh, sorry...Internet Explorer.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Customer: I have a huge problem. A friend has placed a screensaver on
> >>>my computer, but every time I move the mouse, it disappears!
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Microsoft Tech. Support, may I help you?
> >>>
> >>>Old woman: Good afternoon! I have waited over 4 hours for you. Can you
>
> >> please tell me how long it will take before you can help me?
> >>>
> >>>Helpdesk: Uhh..? Pardon, I don't understand your problem?
> >>>
> >>>Old woman: I was working in Word and clicked the help button more than
> >> 4 hours ago. Can you tell me when you will finally be helping me?
> >>>
> >>>
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: How may I help you?
> >>>
> >>>Customer: I'm writing my first e-mail.
> >>>
> >>>Helpdesk: OK, and, what seems to be the problem?
> >>>
> >>>Customer: Well, I have the letter a, but how do I get the circle around
>
> >> it?
> >>>
> >>>Customer: A white one...
> >>>
> >>>
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Hi, this is Celine. I can't get my diskette out.
> >>>
> >>>Helpdesk: Have you tried pushing the button?
> >>>
> >>>Customer: Yes, sure, it's really stuck.
> >>>
> >>>Helpdesk: That doesn't sound good; I'll make a note ..."
> >>>
> >>>Customer: No ... wait a minute... I hadn't inserted it yet...it's still
>
> >> on my desk... sorry ...
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Click on the 'my computer' icon on to the left of the screen.
>
> >>>
> >>>Customer: Your left or my left?
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Good day. How may I help you?
> >>>
> >>>Male customer: Hello... I can't print.
> >>>
> >>>Helpdesk: Would you click on start for me and ...
> >>>
> >>>Customer: Listen pal; don't start getting technical on me! I'm not Bill
>
> >> Gates damn it!
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Hi good afternoon, this is Martha, I can't print. Every time I try it
> >>>says 'Can't find printer'. I've even lifted the printer and placed it
> >>>in front of the monitor, but the computer still says he can't find
> >>>it...
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Customer: I have problems printing in red...
> >>>
> >>>Helpdesk: Do you have a color printer?
> >>>
> >>>Customer: Aaaah....................thank you.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: What's on your monitor now ma'am?
> >>>
> >>>Customer: A teddy bear my boyfriend bought for me in the supermarket.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: And now hit F8.
> >>>
> >>>Customer: It's not working.
> >>>
> >>>Helpdesk: What did you do, exactly?
> >>>
> >>>Customer: I hit the F-key 8-times as you told me, but nothing's
> >>>happening...
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Customer: My keyboard is not working anymore.
> >>>
> >>>Helpdesk: Are you sure it's plugged into the computer?
> >>>
> >>>Customer: No. I can't get behind the computer.
> >>>
> >>>Helpdesk: Pick up your keyboard and walk 10 paces back.
> >>>
> >>>Customer: OK
> >>>
> >>>Helpdesk: Did the keyboard come with you?
> >>>
> >>>Customer: Yes
> >>>
> >>>Helpdesk: That means the keyboard is not plugged in. Is there another
> >>>keyboard?
> >>>
> >>>Customer: Yes, there's another one here. Ah...that one does work!
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Your password is the small letter a as in apple, a capital
> >>>letter V as in Victor, the number 7.
> >>>
> >>>Customer: Is that 7 in capital letters?
> >>>
> >>>-----------------------------------------------------------
> >>>
> >>>A customer couldn't get on the internet.
> >>>
> >>>Helpdesk: Are you sure you used the right password?
> >>>
> >>>Customer: Yes I'm sure. I saw my colleague do it.
> >>>
> >>>Helpdesk: Can you tell me what the password was?
> >>>
> >>>Customer: Five stars.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: What antivirus program do you use?
> >>>
> >>>Customer: Netscape.
> >>>
> >>>Helpdesk: That's not an antivirus program.
> >>>
> >>>Customer: Oh, sorry...Internet Explorer.
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Customer: I have a huge problem. A friend has placed a screensaver on
> >>>my computer, but every time I move the mouse, it disappears!
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: Microsoft Tech. Support, may I help you?
> >>>
> >>>Old woman: Good afternoon! I have waited over 4 hours for you. Can you
>
> >> please tell me how long it will take before you can help me?
> >>>
> >>>Helpdesk: Uhh..? Pardon, I don't understand your problem?
> >>>
> >>>Old woman: I was working in Word and clicked the help button more than
> >> 4 hours ago. Can you tell me when you will finally be helping me?
> >>>
> >>>
> >>>
> >>>--------------------------------------------------------------------
> >>>
> >>>Helpdesk: How may I help you?
> >>>
> >>>Customer: I'm writing my first e-mail.
> >>>
> >>>Helpdesk: OK, and, what seems to be the problem?
> >>>
> >>>Customer: Well, I have the letter a, but how do I get the circle around
>
> >> it?