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November 28th, 2008, 02:39 AM   #1
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Show of support for John Prior ORANGEBERG

I got a sad message from John Prior Or ORANGEBERG owner of orange KTM and Polaris

KTM wants to take the Husaberg dealeship off him.

last year when I wanted a 650 berg, the last of the big ones, I contacted all the Aussie dealers who had stock left, only John and Gecko wanted to help.

John really went out of his way to make sure I got a berg in the cheapest easiest fasion available given that Im over 3000km away from him. Hes been invaluable ever since, the after sales support, customer care and wealth of Berg knowledge that he and Aiden provide is without a doubt the best Ive ever encountered in the motorcycle industry. I even sent him a bottle of OP bundy in the post I was that impressed

As an engineer being both mechanically intrigued and awed by the fun of owning motorcycles I cringe almost daily at all sorts of unprofessional mechanical blunders, slack service and poor product knowledge that is commonplace in the industry in Australia.

Orangeberg and Aiden are a cut above the rest in all the important areas, it would be very dissapointing to loose them.

if anyone else can back up John as one of Australias most indespensible Husaberg dealers please offer your support by way of this forum and email or letter.

happy customers or anyone who has had good dealings with John need to post here and send an email to John codeorange@hn.ozemail.com.au so he can forward it to KTM. and or a letter to Jeff Leisk KTM Husaberg Australia, locked bag 200 Welshpool WA 6986 but you need to be quick so email is better.

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November 28th, 2008, 03:03 AM   #2
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RE: Show of support for John Prior ORANGEBERG

That sucks, I know KTM uk have dispensed with the services of the people who are responsible for actually keeping the brand alive here, and all because they like shiny showrooms and corparate image. This is wrong.
I live on the other side of the world but know that Husaberg need people like ORANGEBERG. I would guess that he's helped through this site many guys from all over the world and knows these bikes inside out. I only guess his showroom is not shiny enough and his ability to sell branded baby clothes and toasters etc isn't as good as the dealers KTM have in mind.
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November 28th, 2008, 03:18 AM   #3
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RE: Show of support for John Prior ORANGEBERG

KTM would be stupid to take the dealership off John and his team. He is the only dealer that has shown up to the two oz force rides we have conducted.
At the first force ride my 501 would not select a gear we got it back to the pit area and john pulled the cover off and diagnosed the problem without charge. It was not able to be fixed on site so i asked John to take it back to his workshop and repair it, he was more than happy to do this. He had the bike fixed and rady to go in five days. I would be more than happy to drive the three and a half hours to Orange to get John to work on my bike. I also buy all my spares and tires from John as i believe in loyalty and he has helped me so i am more than happy to support him.
On top off this John is a genuine nice decent guy who is an asset to the Husaberg community and i beleive it would be detrimental to the Husaberg brand if he lost the right to stock husabergs.
John has always given me excellent customer service and is always happy to oblige with any enquires. I hope that KTM do not take his husaberg dealership away.
Regards Pids
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November 28th, 2008, 03:36 AM   #4
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RE: Show of support for John Prior ORANGEBERG

I would be more than happy to drive the three and a half hours to Orange to get John to work on my bike
If I wasn't capable and obsessed with pulling things to bits myself I'd drive the 3 and a half days to get him to do the same.

if anyone knows someone who can help who doesn't visit here often please send them a message,

Cheers
Bushie
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November 28th, 2008, 03:38 AM   #5
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RE: Show of support for John Prior ORANGEBERG

i will send an e-mail over the weekend as well.
Thanks for letting us know Bushie
Regards Pids
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November 28th, 2008, 09:30 AM   #6
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RE: Show of support for John Prior ORANGEBERG

MANY of us from all over the word would have a constant battle with the waterpump leak without him. I will send a letter as well, even though i am from the states
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November 28th, 2008, 02:20 PM   #7
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When I smashed my main bearing 2 weeks before he first force ride at Louee in 07, I rang a local KTM dealer who said "they'd have a look at it for me but couldn't warranty any work" mind you still charging me $75p/hr to have a look. I sent the motor to John Prior in a box & he rebuilt it, Brought it to Louee for the event, got 3 of his boys to re-install the motor whilst I stood there & drank piss. All the pics are in my gallery (I'm sure).

Pids is right, John has been the only dealer who has turned up with gifts for the raffles, Discounted merchandise for the guys, excellent advice & a hearty laugh. He is one of the reason's Husaberg is what it is in Aus today.

Husaberg, for whatever reason, seem to going huge ( maybe too huge ) with the market perception thing on the new model. Their reasoning maybe as simple as he doesn't have the required amount of floor space or cant afford to put 15 bikes in stock. I may well be a conflicting brand he sells. They aren't looking at him on the same level as we do unfortunately, someone that lives & breaths Husaberg, he wouldnt be doing it otherwise.

Anyone interested in sending a letter can pm me for Husaberg Australia's address in West Oz if they cant find it. Address mail to Norm Bromley.

I honestly didn't think this was going to happen overhere. Here's some irony...when Popup bought his Berg, the local motorbike shop owner $hitcanned him as an idiot & the Berg as a piece of crap. That same shop is "apparently" going to be a berg dealer next year. More than likely because he's got a big shop on the main st. Go ask him about what the stator on your '98 berg should read across the blue/red wires & see what he says.

Just my 2 bob's worth..Long live ORANGEBERG.
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November 28th, 2008, 03:25 PM   #8
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A bit sad to see one of the few Aussie dealers prepared to come on this site and give some tech info is being pushed aside??

I wonder if it is a location/floorspace/stock carrying ability issue or maybe the fact he has told it as he see's it on a couple of issues........
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November 28th, 2008, 03:33 PM   #9
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orangeberg gives the husaberg community good support ... this decision proves that loyalty does not count . the superficial shop front sells big numbers of bikes .
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November 28th, 2008, 04:11 PM   #10
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Guys I just spoke to John and he will post an explanation later today as to why this has happened.
Cheers
Garry.
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