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November 28th, 2008, 04:50 PM   #11
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Re: RE: Show of support for John Prior ORANGEBERG

Originally Posted by risky1
MANY of us from all over the word would have a constant battle with the waterpump leak without him. I will send a letter as well, even though i am from the states
Yes sir... My '03 FE400 is running an ORANGEBERG WP kit right now....
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November 28th, 2008, 06:58 PM   #12
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Originally Posted by cafey18
Guys I just spoke to John and he will post an explanation latter today as to why this has happened.
Cheers
Garry.
Thanks for your support garry, when you rang for that part yesterday i had no idea of the level of support i have out there,

ORIGINAL REPLY REMOVED FOR SAFETY REASONS

I wont go any further encase i incriminate myself but i do appreciate the support im getting, theres not many real dealers left so do what you can.

Thanks from the heart JOHN PRIOR, ORANGEBERG
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November 28th, 2008, 07:23 PM   #13
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Four of us from WA, 3 riders and 1 service crew, came over to Condobolin this year to compete in the '08 Condo 750 Rallye. None of us had met John before and I had only met him via email and on the phone a couple of times.

John went out of his way to help us get to the event, we shipped our bikes to his shop, he helped us get a cheaper freight deal for the transport of them, he then took us from Orange to Condobolin (3hrs away), gave back up support while we were there, took us and our bikes back to Orange and helped get them freighted back to Perth.

The 4 of us had a great time, it was a great event, so much so we are coming back again Easter '09.

Without John's help doing the event would have been a lot harder and more expensive.

We did spend some money with him re parts etc and paid for our costs, but he would not have made that much out of it.

I know he did it to help 3 Berg riders and to help promote the brand as we fielded a 4 bike team with John riding a Berg as well.

John also helped a lot with advice in early 2007 when I was putting together my first FE650 rallye bike for the 2007 Safari. Again he sold me some bits but not that much and the advice was worth much more. The rest is history now, 2 Safaris finished with really good success for Bergs this year and a growing Berg rallye team which John helped the early seeds to germinate.

Thanks for all the help John and we hope you get the issues sorted.
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November 28th, 2008, 07:38 PM   #14
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Why Husaberg Australia would you want to drop John as a supplier........
I only have praise for John, With all the Advice, Service and help he has given over the years
The guy really goes out of his way to help...And he knows his Bergs inside and out
I had doubts about the Bergs at first but John told me if i want a Fast reliable 4 stroke the BERG was the way to go
And i havent looked back since .
Thanks John for all you help with the Susspension, Engine, Waterpump seal etc
Hope you keep the DEALERSHIP

Dave Stedman
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November 28th, 2008, 07:53 PM   #15
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This is indeed a sad story. I first became aware of John through UHE and then met him for the first time at Force Oz 2007. Top bloke, extremely knowledgeable re post 2000 Bergs and goes out of his way to help. If every, or even just a few more, dealers were as loyal and supportive of their customers then there would be far more satisfied customers out there.

I am involved in a number of bike organisations, in particular the DSMRA, Stay Upright and the Cooma Off Road Club. When people have asked me for advice as to who to talk to about a bike I have included John in my very limited list of recommendations as I know he does the right thing by his customers.

I don't buy bikes very often, but if I was looking for one at the moment, I would be talking to John.

KTM/Berg needs to work this out.

Steve
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November 28th, 2008, 08:55 PM   #16
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Husaberg dealer in John Prior....

Hey John, and all Berg riders,

I bought an 08 550Fe from John(Orangeberg) about 5-6 months ago. I live in Townsville, North Queensland, and could not have been happier with the service and willingness that John does to help a person out.

He went out of his way to get the bike delivered to Townsville for the cheapest possible price, and very easy to contact and deal with. Obviously his abilty and knowledge with Husabergs is one of the best in the country, and people always saying they have similar dealings with John. I have never heard a bad word about his efforts and knowledge, be it on this site or dirtbikeworld.net ect, and these issues will definately leave a bad taste in his mouth, aswell as those of us who chose to ride outside the box, and ride HUSABERG.

Hopefully all things will fall back into place, and he can get back up to what he has dones o well with in the past, and continue with Berg's....

I would definatley buy off him again, even if it meant driving 2500km down to pick up a deal.....we need someone like himself in Townsville/Nth QLD, who could do wonders for KTM/Husaberg around these parts....

Jamie.
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November 29th, 2008, 02:57 AM   #17
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I have forward a E-Mail in support of John and the group at Orangeberg.And my total disappointment of KTM.s action.

And yes I also have a Orangeberg Weep hole fix. Thanks John
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November 29th, 2008, 03:00 AM   #18
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RE: Husaberg dealer in John Prior....

I bought one of the last FE650's from John about six months ago. What a machine.

I'm prepared to travel to get good service (did 2500 kms in a weekend for my previous bike). I am, however, lucky enough to be in a part of the world where there are a number of Berg dealers within a 3-4 hour radius (one of them within an hour), but it only took a small amount of reserach at UHE and talking with a work-mate who's someone that is very particular with his referrals (thanks Steve!) to find out that John was the guy to talk to. He lived entirely up to his reputation in the sale, which required a fair bit of advice, and has continued to provide good service since.

As a newcomer to these exotic yellow and blue parts, I can honestly say that I would not have taken the leap down the brilliantly alternative pathway offered by a Berg if I only had my local dealer to supply and and support me.

John's knowledge of his product and commitment to genuine service is all too rare these days and I suspect that Bergs would be even more of a niche product without the contributions of guys like John. He's running the sort of show that KTM/Husaberg should be falling over themseleves to help keep going through a tough spot, not dropping like a hot brick. Slick new model or not, manufacturers need good dealers to generate good customers, and it seems to me that's exactly what John does.

I hope this can be sorted, as the last thing we need is another shiny looking dealer who's all talk and no trousers at the expense of one of the best dressed in the business.

AJ
08 FE650
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November 29th, 2008, 04:27 AM   #19
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RE: Husaberg dealer in John Prior....

The long and the short of it is pretty straight forward.As ORAGEBERG states he is behind his payments at GE.The only way out of this mess is to unload the inventory he has in stock that is creating this problem.
If you boys from OZ really want to help you have to go on down to his shop ask him what he needs to unload and what his payout is and then buy what you can.Dont take a trade with you as that will not be of any help,he is already in a hole and does not need to make the hole deeper.
Cant blame anyone from KTM/husaberg for this and in reallity there is little they can do to help him even if they wanted to.
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November 29th, 2008, 07:44 AM   #20
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RE: Husaberg dealer in John Prior....

As NSMAN has stated, the problem is NOT with KTM, it is with GE.

GE has put the LOC on hold and until he gets current, KTM cannot do business with him. This is not a personal thing. It is business plain and simple.

The same thing is happening right now in Canada to one of Canadas best known KTM dealers.
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