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February 9th, 2011, 05:16 AM   #11
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Re: Which UK dealer?

ive never really had a problem with the local dealer, i am guessing your talking about popes
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February 9th, 2011, 11:14 AM   #12
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Re: Which UK dealer?

Don't say it out loud three times Oldears!! Oh no thats Beetlejuice

When i first got my old 650 i asked them for some advice on starting it, answer; Buy a new one!
Average service at best over the years, will use them if i need something urgently on a saturday for a sunday ride but otherwise on the phone to DCR or Midwest......... Gary Grover has been very helpful too for engine advice and different springs to play with.
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February 9th, 2011, 01:46 PM   #13
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Re: Which UK dealer?

midwest.worth the journey were ever you are
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February 15th, 2011, 08:48 AM   #14
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Re: Which UK dealer?

Went to see the Boys at Midwest yesterday, very helpful, even when i arrived 5 mins before closing.
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February 16th, 2011, 12:36 AM   #15
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Re: Which UK dealer?

I had a problem with my 09 fe 450 the dealer which I bought the bike from, was only really interested I giving me 10% discount card, whereas Midwest couldn't of been more helpful, I must of made 30 calls for advice, they called me back when they couldnt answer swiftly,that type of service should be supported, I had a couple of warranty issues which they told me about, not the dealer I purchased the bike from, if I buy a new bike, it'll be from Midwest, and I'll be staying blue )))
Hope this helps
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July 22nd, 2011, 04:21 AM   #16
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Re: Which UK dealer?

I ordered some stuff from Midwest ( I live in Australia) on the 7th May this year and a month later had not received any of it. I sent an email and received a reply from Jason who stated he would chase it up. Another month and a half later and no replies despite two more emails sent. In fact the silence has been deafening. I am struggling to call that good service.
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July 22nd, 2011, 05:25 AM   #17
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Re: Which UK dealer?

there was a thread on this on DBW recently most people find the UK vendors in general like to do things on their own terms, as customers we aren't as important to them as we would like to be

time to call Team America
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July 22nd, 2011, 10:04 AM   #18
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Re: Which UK dealer?

Originally Posted by johny
I had a problem with my 09 fe 450 the dealer which I bought the bike from, was only really interested I giving me 10% discount card, whereas Midwest couldn't of been more helpful, I must of made 30 calls for advice, they called me back when they couldnt answer swiftly,that type of service should be supported, I had a couple of warranty issues which they told me about, not the dealer I purchased the bike from, if I buy a new bike, it'll be from Midwest, and I'll be staying blue )))
Hope this helps
The previous three posts to yours mentioned just how well Mid-west look after their customers. They ARE very helpful and I don't think I've ever met a harder working or better Partsman than Jason.

I hope you get it resolved. Nobody wants to give bad service.

regards

Taffy
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July 22nd, 2011, 03:02 PM   #19
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Re: Which UK dealer?

I email these guys about some part took long breaks between emails so in the end brought parts through Boss in the states very helpfull quick and reasonable cheap (even better now aussie dollar is strong). Good luck getting your parts. Maybe we should do group buys to OZ.
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July 22nd, 2011, 03:17 PM   #20
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Re: Which UK dealer?

if your in barnsley, craigs dewsbury is worth a visit
im in hudds and they delivered my new (2011) fx450 today
they seem like good eggs. i chopped my klx250 in there was already a good deal on the fx and they still
put lights on free of charge
they did what they said and did it when they said they would. so good service so far
i dont think they have any 2011 stock left and are expecting 2012 soon dont know what models or how many tho
still its worth a potter and a natter i reckon
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