New Fuel pump!! - Page 2

pegscraper · August 7th, 2011, 12:25 PM

Looking at the fuel pressure test in the factory service manual the pressure should be 3.3 - 3.7 bar (48 - 54psi). The spec of the pump on the Cycleworks website gives max pressure as 4.5 -6.0 bar and operational pressure of 3 bar. The pressure to the injector (which is what you are actually testing) must be governed by the regulator in the tank so the specs given in the manual should be within the range of these after-market pumps. After having another closer look at the pumps on the Chinese manufacturers website they do not appear to have the flared outlet pipe of the OE item so maybe they are not the EXACT same pump but will work OK?

Bergenstein · August 29th, 2011, 08:57 PM

Originally Posted by Bergini

bergenstein,
not to stick up for the dealer or anything, i am not a dealer and have actaully never talked to anyone from husaberg, i work for a chrysler dealer and at least for us and goodwill warrantys the customer has more pull for sure, if i call, even if fighting for the person, i rarely get something covered, unfortunatly, if the customer calls and complains directly, even if they have a bogus demand, i have found they are more likely to get coverage or assisstance,
the way i see it the customer relation people dont care if i have to tell the customer no and get my face torn off, but if they have to tell them no themselves they are in for it, is this right? hell no, just the way it is, at least for my company, slightly different since fiat took over but thats beside the point,
maybe your dealer is just lazy, these calls are usually a pain in the arse and you sit on hold forever at least for me but like i said, complete different company, i have no idea if husaberg customer relation people are like this or not,

when you call, be nice, be sure they know you know its a known problem

good luck guys

Dear Bergini,

I am always nice when talking to the dealer and the people on the customer service side. I finally got it resolved but the complaint is simple.

When they give you a general KTM number that has no one on the other end of the phone just a message machine, there is no one to complain to, and you have to leave a message which I have left about 15 over 2-3 weeks it becomes a little frustrating. With Chrysler or any other dealer usually there is a customer service line that you can talk to a person. I have left VIN number on the messages like suggested and still no response, yet finally after the 2-3 weeks of messages I call the dealer back and ask them to get me in touch with a regional rep. He called and left a message at 6 am once with the general number again with no success. Finally the dealer decided to go to bat again and finally thank goodness got through and they are sending me a new pump. I am grateful to the dealer for finally getting it taken care of. I have yet to receive the new one but they say it is in the mail.

BTW I ordered the aftermarket pump and it is working amazing and I didnt have to mod the stock much because I dremeled the aftermarket one down to fit the stock fuel lines. It was an idea that was on another thread and I played with it and it worked amazing. I really find this forum great for information and I have pictures of every step to the replacement that I will hopefully upload this week.

Thanks again for the detailed input. Good and bad it does help to build an understanding of how to fix the problems the best way.

Rensho · August 28th, 2012, 09:02 AM

Bergenstein, which pump did you end up buying?

zimi · May 21st, 2014, 10:27 AM

have you seen the fuel pumps selling on ebay? The price difference is huge, I just ask myself if they are the same. They must be mass production I guess to be produced in China.

Did somebody try one of these?

NEW Intank 30mm Fuel Pump TO FIT KTM 390 450 570 Husaberg 2009 TO 2013 UK Seller | eBay

Intank Fuel Pump Fits KTM Husaberg FE 250 350 501 390 450 570 2009 2013 | eBay

NEW Intank 30mm Fuel Pump 2009 2013 Husaberg KTM 390 450 570 81207088011 | eBay

shooter114 · June 23rd, 2014, 11:04 PM

Not to raise an old thread but my berg is having a similar issue when getting hot ( 09 FE450 ) The pump wont turn over when the bike cranks and when it cools it will and the bike will start. Had a look at those above links and this one with lifetime warranty and shipping charges for warranty claims covered looks like a good deal. Anyone tried it ?!

NEW Intank 30mm Fuel Pump 2009 2013 Husaberg KTM 390 450 570 81207088011 | eBay

zimi · July 7th, 2014, 01:58 PM

So shooter114, did you buy it? I am as well interested to buy one... And If I can save some money to have to same pump, why not!?

Aido_570 · July 9th, 2014, 01:11 AM

Comes with a lifetime warranty and claims to be a direct fit replacement pump..buy one and tell us how good it is? it looks like a good thing for only $60!!